Coronavirus (COVID-19) Updates

City Hall is Open for In-Person Service

Members of the public are strongly encouraged to access city services online, by email, by phone, or by mail whenever possible. 

For in-person service, it is recommended that members of the public call ahead or email to schedule an appointment with a specific department. Visitors must use the Franklin Street entrance to City Hall.

All City departments can be reached by email through the Online Department Contact Form on the City’s website. Please select which department you'd like to contact in the drop down menu:

The main phone line for City Hall is (518) 382-5199. The full Phone Directory can be found here:

Non-emergency issues should be reported through SeeClickFix feature on the front page of the City website: Click the 'Report a Concern' icon on the front page of the City website or download the SeeClickFix smart phone app.

City Council Meetings

The meeting agendas will be posted every Friday afternoon at and include access information.

The Council and Committee meetings are also broadcast LIVE to:
Spectrum CHANNEL 1303
Verizon FiOS CHANNEL 38

You can also view the meeting LIVE at: (On the home page, select Government from the play window.) Recordings of each meeting are also available on YouTube at

Public comments may be submitted to the City Clerk at by 12pm prior to meeting to be included.

For additional information on City Council meetings, City Clerk Samanta Mykoo may also be reached at (518) 382-5195.

COVID-19 Vaccine Information

Sign up for a COVID-19 vaccine appointment online or by phone at the following:

Phone: 1-833-697-4829

You can also learn more at: 

Schenectady County Public Health Services (SCPHS)

Please visit the Schenectady County Public Health Services (SCPHS) website for the latest updates from our local health department: 

Call Before You Go
If you are concerned that you may have been in contact with someone with COVID-19 or feel that you have symptoms of COVID-19, call your healthcare provider before going to a clinic, hospital, or other healthcare facility. For anyone feeling more severely ill, particularly, with trouble breathing, seek medical care without delay, but always with a call before you go.

SCPHS Communicable Disease Department: (518) 386-2824, option 2 (8:30am - 4:30pm Monday to Friday)
After Hours: (518) 437-7878


Business owners should refer to the State’s industry-specific guidance for more information on how to safely operate. Detailed guidance for each sector can be found at:

Business Reopening Safety Plan
Each reopening business must develop a written Safety Plan outlining how its workplace will prevent the spread of COVID-19: NY Forward Business Re-Opening Safety Plan Template

File a Complaint
The New York State PAUSE Enforcement Assistance Task Force assists local authorities with enforcement of Executive Orders and restrictions on business operations and activities, as well as gatherings, during the COVID-19 public health emergency.

Individuals can file complaints regarding the operation of businesses or gatherings 24 hours a day, 7 days a week through an online form or by calling 1-833-789-0470.

(Note: Specific complaints from employees against their employers should be directed to the Department of Labor through their online form.)

Frequently Asked Questions
Visit Empire State Development’s website for frequently asked questions on how the New York Forward re-opening plan impacts your business: