Question: Who is responsible for the
maintenance and repair of my water and sewer laterals?
Answer : It is the home owner’s
responsibility to repair and maintain the water and
sewer laterals as per Chapter 255-30 of the City Code,
which reads as follows:The
owner of property into which water is introduced by a
service pipe will be required to maintain, in perfect
order, at his own cost and expense, said pipe from the
corporation cock or street main to his own premises,
including all fixtures therein provided for delivering
or supplying water for any purpose, and the curb box
must be kept in view and the top thereof even with the
sidewalk or street grade at all times and in a
serviceable condition. In case such service and fixtures
are not kept in repair, the water may be shut off from
the premises until the requirements of this section are
complied with, or the Director of the Department of
Water and Wastewater may arrange for the necessary
repair to conform to this section and charge the cost
thereof to the owner of the property at which this
section is violated and collect such cost from the owner
of such property and shut off the water from such
property until such charges are paid.
Please Note: Should the Bureau of
Service determine that the blockage is not in the main
but in the lateral, there will be a charge of $150 to
the homeowner as per Chapter 220, Part 1, Article I,
Section 4 of the City Code.
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. . . . .Question: How does the City respond
to a residential water break?
Answer : There are 2 steps that the
Water Department must complete.
1) When the City finds a service leak,
(depending on how bad the leak is) the homeowner will
receive a “Leak Notice” via mail and is expected to have
it repaired by a licensed plumber, within seven (7) days
of receipt of the letter.
2) If
the leak persists for more than seven (7) days, the
property owner will receive an official “Water Shut-off
Notice” and the water will be shut off on the date that
is specified in the letter unless arrangements have been
to repair the leak and the City has been notified.
Please Note: It can take
anywhere from seven (7) to twenty (20) days for this
entire process to take place.
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Question: Can I make plumbing repairs
in my own home?
Answer : Yes. If you own and reside in
a one or two family house then you may obtain a
Homeowner’s Permit to do the plumbing work inside your
home through the Plumbing Inspector at (518) 382-5091.
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Question: Are all of the
plumbers that are listed in the phone book licensed
plumbers?
Answer : No. Some municipalities do
not require plumbers to be licensed. The City of
Schenectady does require them to be licensed. It
protects both the City and the homeowner against shoddy
or substandard work. A current listing of licensed
plumbers is available upon request from Plumbing
Inspector.
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